Shipping
We offer complimentary domestic shipping on all orders over $100. For orders less than $100, we offer a flat domestic shipping rate of $9.00. Unfortunately, we currently ship only within the United States.
Overnight shipments are processed Monday to Friday between 10am-5pm EST excluding holidays. Orders placed after 5pm EST will be processed the next business day. Orders are shipped Monday-Friday, excluding major and national Holidays.
Returns and Exchanges
If for any reason you are not happy with your online purchase, you may return regular priced merchandise postmarked within 14 calendar days of receipt for an online store credit or refund to your original form of payment. Please note that original shipping charges are non-refundable. Items must be returned in their original condition (unworn, unwashed, unaltered) with the tags attached and with the original invoice. Please allow 14-21 business days from the time you mail your order for your return or exchange to be processed. We will notify you via email once your return has been processed. For exchanges, include a written description of the items needed. Custom orders, rugs, and furniture cannot be returned or exchanged. Restocking Fee: Please note all online order returns will have a 15% restocking fee.
For in-store purchases, you may return regular priced merchandise within 14 calendar days of purchase for exchange or store credit only.
Please send all returns and exchanges to:
CÔTE À COAST LLC
Attn: Returns & Exchanges
350 Bowery
New York, NY 10012
Refunds will be issued and exchanged items will be mailed only after the returned goods have been received and undergone a quality control check.